Free confidential health and well-being support is available through Benestar for ministry agents, lay leaders and Synod office employees, and their partners. Services include health, mental, emotional and financial support available anytime by phone, and at locations across Queensland.

Benestar provides free people leader support and case management tools through MyCoach as well as fee-based services such as mediation, career transition, domestic and family violence support, and support for First Peoples and diversity.

What support is available?

As part of the Best You program you can access key services.

MyCoach offers free, confidential coaching and support from Benestar’s team of expert clinicians. The Benestar team can help you with all aspects of your life including:

  • Life: different life stages, change, grief and loss
  • Body: weight loss, sleep, nutrition and adopting healthy habits
  • Money: managing credit card spend, budgeting, debt and saving
  • Relationships: work relationships, partner relationships and friendships
  • Work: from better work-life balance to enhancing performance
  • Family: parenting, elder care, family violence, extended and blended families
  • Mind: anxiety and depression, confidence and self-esteem, managing stress, mindset

MyCoach support is available face-to-face, over the telephone, or online via LiveChat, accessed through Benestar’s health and well-being portal BeneHub.

BeneHub provides access to hours of health and well-being blogs, podcasts, videos, meditations, activities, learning modules and more via the BeneHub website and app. View content anytime, anywhere or speak to one of Benestar’s clinicians using LiveChat.

The Aboriginal or Torres Strait Islander Support Line provides support from clinicians who identifies as Aboriginal and Torres Strait Islander or has in-depth cultural awareness and experience supporting Aboriginal and Torres Strait Islander Peoples. The service is free, confidential and available face-to-face or over the phone.

How to book an appointment

To book your MyCoach appointment, contact Benestar on 1300 360 364 or through the Benehub app. You will need to identify as an employee of the Synod office or part of one of the presbyteries when accessing the service by phone.

If you identify as Aboriginal or Torres Strait Islander, you can contact Benestar on 1800 816 152.

Please note the BeneHub link isn’t a single sign on link. It should only be used for first time users who need to register to the site. If a person already has a BeneHub account they will need to visit the BeneHub login page and sign in with their email address and password.