People

All your people stored safely in one place

Features

  • Unlimited active members at 15c each per month (you don’t pay for visitors or archived people).
  • Unlimited notes, contact info, relationships, custom dates & fields
  • Flag preferred contact methods
  • Unsubscribe from email or SMS
  • Easily change photo’s using the camera on any tablet or phone
  • Merge duplicate profiles or use the bulk duplicate finder
  • Split & merge households
  • People can securely update their contact details in a way that avoids the need for a password
  • Send personalized email or SMS to one or multiple people
  • Print photo directories booklets
  • Bulk update profiles
  • Assign tasks that anyone can complete from their email inbox, no password required
  • Send bulk SMS directly from UCare
  • Send bulk email directly from UCare
  • Extra Email messages

Examples

Groups

Stay organised & help build connections

Features

  • Unlimited groups, times & group types
  • Unlimited group members
  • Unlimited group leaders
  • Custom leader roles
  • Build any report using auto-updating search groups that include members based on criteria you specify
  • Secure attendance reports are emailed to leaders in a way that avoids the need for passwords
  • Record that a group didn’t meet, or select who attended with just a few taps
  • Attendance submitted reports emailed to all group leaders
  • Embed a small group finder in websites and mobile apps so people can browse and join published groups
  • Add new people as part of attendance reports or directly to the group
  • Track custom stats. For example like giving, head count, decisions
  • Add photos in a snap with a phone or tablet’s camera
  • Built in reports in a variety of formats (web, print, PDF, CSV)
  • Absent, attendance, new people, not in a group, birthdays, notes, medical, Gender, age, attendance, members, giving, custom stats and much more
  • Print nametags, directories or address labels

Example

Check-in and Child Safety

Speed up, secure and simplify check-in and reporting.

Features

  • Unlimited classes, rooms, age groups, times
  • Check-in stations (phone, tablet, laptop or desktop)
  • Assisted Check-in for registering & checking in visitors, updating personal info, and check-out
  • Self Check-in so regulars can quickly check-in themselves
  • Roster Check-in for room check-in & check-out
  • RFID or barcode key-tags for 10 second check-in & enhanced check-out security
  • Create custom forms for registration & consent
  • Automate follow-up with Processes
  • Add or update families & people on the fly in assisted check-in and roster check-in
  • Add photos in a snap with a phone or tablet’s camera
  • Parent/guardian name and phone printed on nametags for quick contact
  • Send SMS directly from UCare to the parent/guardian
  • Allergies, medical and notes are printed on nametags
  • Track police check requirements & renewals for volunteers (Blue Card Management)
  • Secure handling split families or custody disputes
  • Zebra printer support for high performance check-in stations
  • Brother printer support for fully wireless check-in stations
  • DYMO printer support for low cost check-in stations
  • Customisable name tags and security tickets

Example

Event Bookings

Simplify ticket sales and event management.

Features

  • Free or paid event registrations for classes, camps, outreach events and more
  • Unlimited ticket types
  • Unlimited attendees
  • RFID wristbands speed up lines with 2 second check-in
  • Reports for sales, refunds, attendees and more
  • Publish event registration pages on your website, church app or the UCare portal
  • Quickly scan tickets at the door with the UCare mobile app, print name tags and record attendance
  • Group booking express check-in
  • Collect custom attendee questions before or after registration
  • Group discount options & promo codes
  • Add analytics tracking
  • No per ticket fees from UCare
  • Payments in person or online via PayPal and Card
  • Flat monthly card processing fees with Pushpay
  • Card transaction rates start at 1.75% + 30c per transaction with Stripe (Recommended)

Example

Forms

Get answers fast.

Features

  • Unlimited forms, questions & responses
  • Save a bookmark on your phone home screen and use a custom form like an app
  • Form responses can create profiles and update people’s existing profiles
  • Reports for form responses
  • Customize various question types in each form
  • Add a signature question to record signatures, stop losing paper forms and move to tablets & phones
  • Embed forms on your website or church app
  • Share forms on Facebook, twitter or elsewhere
  • Publish forms to the UCare portal
  • Securely pre-populate forms when send via email or SMS
  • Customize embedded forms to match your website or app style
  • Link to processes for prayer requests, volunteer applications, getting married, etc.
  • Automate adding or removing from a group, meeting or another process
  • Automate updating the person’s profile

Example

Processes

Automate your follow-up processes.

Features

  • Unlimited processes
  • Focus on the people your responsible for or on everyone
  • Process step success indicators measure your team and help improve the process
  • Each process is its own report that you can easily print
  • Customize the steps in each process
  • Automate sending personalized email & SMS
  • Automate adding or removing from a group, meeting or another process
  • Automate updating the person’s profile
  • Automate assigning additional tasks to others
  • Automate adding people who order resource
  • Automate adding people the register for an event
  • Automate adding people who submit form responses
  • Assigned people receive daily summary of due follow-up

Example

Giving and Finances

It’s about the heart.

Features

  • Unlimited payments
  • Record pledges, donations and other payments
  • Categorise payments
  • Export payments to your favourite accounting software, i.e. Xero, etc.
  • Optionally email receipts with every payment
  • Issue refunds, both cash & Card
  • Payments via card, cash, ACH, check or PayPal
  • PCI DSS compliant gives peace of mind that all payment info is secure
  • Over 100 currencies accepted by our payment processors
  • Flat monthly card processing fees & 10 second giving with Pushpay
  • Or card transaction rates start at 1.75% + 30c per transaction with Stripe
  • No per transaction fees from UCare
  • Embed payment forms on your website or in an app
  • Publish a payment form to the UCare portal
  • Customize embedded payment forms to match your website or app style
  • Display the published payment form on any tablet for kiosk giving
  • Process payments over the phone

Stores

Sell in person and online.

Features

  • Unlimited stores, products & orders
  • Sell or give away physical or digital products
  • Track product stock
  • Add barcodes to products to speed up ordering
  • Display multiple images for each product
  • Include multiple audio, video or other files for download products
  • Customers are emailed invoices upon order completion
  • Issue order refunds, both cash & card
  • Add product variations and extra options, each with its own price
  • Payments in person or online via card or PayPal
  • Flat monthly card processing fees with Pushpay
  • Or card transaction rates start at 1.75% + 30c per transaction with Stripe
  • No per order fees from UCare
  • Embed stores on your website or church app
  • Publish stores to the UCare portal
  • Customize embedded forms to match your website or app style
  • Use stores on any tablet for kiosk or retail ordering
  • Process orders over the phone
  • Link to Processes to track fulfillment and automate customer notifications
  • The order board let’s your café team manage each item of an order
  • Add store hours for the café to help with people ordering from their phone on the way to church
  • Add multiple taxes

Support and Onboarding

Experts that care.

Features

  • CSV data import assistance
  • Data migration
  • Online help center
  • Email based technical support
  • Email based coaching
  • Webinars
  • Implementation specialists

Other Features

Features

  • Assign tasks that anyone can complete from their email inbox, no password required
  • Flexible data import & export; including unlimited custom fields
  • UCare mobile app is supported on iOS 10+ and Android 5+
  • Touch ID or pin-code security so sensitive info isn’t easily accessed by others on your phone
  • Supported on any internet connected device with a recent version of Google Chrome, Safari, Firefox and Edge+
  • Encrypted internet connection to protect all data
  • Optimized for low bandwidth internet
  • All UCare activity is fully audited for data privacy reporting needs
  • Multi-site
  • Guaranteed 99.9% SLA- The industry’s best uptime SLAs with service credits
  • Encrypted data backup